Refund Policy

Refund Policy

Donsuemor is committed to customer satisfaction. If for any reason you are not completely satisfied with your order, please contact us at 888-420-4441 or e-mail us at [email protected]. Our madeleines are a perishable product and cannot be returned.

Shipping Details

Please enter your shipping information carefully. You are responsible for all costs related to undeliverable orders which result from incorrectly entered shipping information.

Prices include shipping and handling within the continental United States. Shipping to Alaska and Hawaii is available for an additional $30 charge. Simply place your order and we will contact you for payment of the additional charge to be billed to your credit card. All orders will be shipped by FedEx and will arrive within 10 business days from your order date. If you require your order to arrive on a specific delivery date or would like to place a future fulfill order, please call us at 888-420-4441 and we will gladly accommodate your request.

We can accommodate only one shipping address per order/transaction.